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DXC Technology has announced an extended strategic partnership with ServiceNow to enhance generative AI capabilities for businesses. This collaboration introduces a new Center of Excellence that combines DXC's industry expertise with ServiceNow's AI solutions, aiming to streamline AI adoption. The initiative addresses the urgent need for organizations to quickly realize value from their AI investments.
The GenAI Center of Excellence will leverage DXC's AI Impact and ServiceNow's Now Assist to guide customers in modernizing their operations. With successful deployments already transforming incident management for over 500 clients, the partnership is set to save significant operational hours and improve customer experiences. This collaboration builds on a 15-year history of working together to deliver innovative solutions across various industries.
• DXC and ServiceNow form a Center of Excellence for AI adoption.
• Partnership aims to streamline generative AI value for global businesses.
Generative AI refers to algorithms that can generate new content or data, enhancing business processes.
A Center of Excellence is a team that provides leadership, best practices, and support for AI initiatives.
Now Assist is ServiceNow's generative AI solution designed to improve operational efficiency and customer service.
DXC Technology provides technology services and solutions, focusing on modernizing IT and enhancing operational efficiency.
ServiceNow is an AI platform that facilitates business transformation through automation and improved service delivery.
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