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DXC Technology has appointed Brad Novak as its new Chief Information Officer, with a mission to integrate artificial intelligence throughout the company's operations. Novak emphasizes the importance of delivering high-quality technology solutions rather than merely cutting costs. His focus will be on enhancing data strategies and ensuring teams are equipped with the necessary AI skills.
Novak, who previously served as CTO at Barclays, plans to identify key areas for AI deployment, particularly in sales and service management. Partnerships will be crucial, as demonstrated by DXC's recent collaboration with ServiceNow to enhance generative AI capabilities. This strategic approach aims to leverage the ongoing AI revolution and position DXC as a leader in tech services.
• DXC Technology aims to embed AI across its infrastructure and operations.
• Partnerships with vendors like ServiceNow are crucial for AI implementation.
AI is central to DXC's strategy for enhancing operational efficiency and service delivery.
A mature data strategy is essential for maximizing AI's value within the organization.
Generative AI capabilities are being combined with ServiceNow to streamline customer adoption.
DXC Technology is a global tech services provider focusing on integrating AI into its operations.
ServiceNow collaborates with DXC to enhance generative AI capabilities for better customer solutions.
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