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As software becomes the worker, Software as a Service is being turned on its head by artificial intelligence. Meet 'Services as Software.'

ServiceNow Inc. is nearing a deal to buy artificial intelligence firm Moveworks, people familiar with the matter said, in what would be its largest acquisition to date.

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a hidden SEO and engagement goldmine for SMBs.

Data integration platform provider Nexla Inc. today announced an update to its Nexla Integration Platform that expands no-code generation, retrieval-augmented generation or RAG pipeline engineering, and data governance capabilities to make enterprise-grade generative artificial intelligence accessible to everyone.

A private university in Maine is the first institution in the U.S. to go live with an artificial intelligence agent built by Agentforce, part of Salesforce's platform that helps organizations build and deploy AI agents.

Enterprise workflow software giant ServiceNow Inc. is taking artificial intelligence-powered automation to the telecommunications industry, announcing its first AI agents for communications service providers at the MWC25 event in Barcelona today.

Gainsight joins Slack's Agents & Assistants Marketplace as a launch partnerSAN FRANCISCO, Feb. 20, 2025 (GLOBE NEWSWIRE) -- Gainsight, the world's leading Customer Success platform, today announced the launch of the first customer agent for Slack,

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global audiences.