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Salesforce, Inc. is at the forefront of AI-driven transformation in customer relationship management (CRM) with its new product, Agentforce. The recent Consumer Electronics Show (CES) 2025 showcased significant advancements in AI, highlighted by CEO Jensen Huang's keynote, which emphasized the evolution from perception AI to physical AI. Huang introduced groundbreaking technologies, including the GeForce RTX 50 Series GPUs and the Cosmos suite of foundational AI models, aimed at enhancing robotics and autonomous systems.
The article also discusses predictions for the future of Agentic AI, with experts suggesting a rise in small language models and Gen AI agents by 2025. Salesforce's integration of AI across its platforms, including Sales Cloud and Service Cloud, positions it well for growth in this evolving landscape. Analysts remain optimistic about Salesforce's potential, particularly with the advancements in its AI capabilities and the integration of Agentforce into various applications.
• Salesforce's Agentforce enhances AI capabilities across its CRM platform.
• NVIDIA's new GPUs significantly improve AI-driven rendering and workflows.
Agentic AI refers to AI systems capable of reasoning, planning, and acting autonomously.
Generative AI involves creating new content, such as text and images, using AI models.
SLMs are compact AI models designed for specific tasks, expected to gain traction in 2025.
Salesforce integrates AI into its CRM solutions, enhancing customer engagement and operational efficiency.
NVIDIA's advancements in GPU technology support AI-driven applications in gaming and robotics.
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