Salesforce Blazes A Path To AI ROI With Agentforce

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Salesforce Blazes A Path To AI ROI With Agentforce

Agentforce is Salesforce's innovative application platform designed to enhance productivity through AI. At the Dreamforce event, Salesforce showcased its first-mover advantage in the AI agent space, emphasizing the potential of composite applications. The success of these agents will depend on effective governance and IT practices.

Agents are autonomous applications that facilitate collaboration between humans and AI, allowing for significant efficiency gains. Salesforce's no-code Agent Builder and Prompt Builder enable users to create and deploy agents quickly, demonstrating the platform's user-friendly capabilities. The article highlights the importance of careful consideration in deploying AI agents, particularly regarding governance and cost management.

• Agentforce enhances productivity by leveraging AI for business processes.

• Salesforce's no-code tools simplify the creation of AI agents for users.

Key AI Terms Mentioned in this Article

Agent

The article discusses how agents can significantly improve task execution efficiency and business value.

No-code Development

Salesforce's Agent Builder exemplifies this approach, enabling users to quickly assemble AI agents.

Prompt Engineering

The article highlights Salesforce's Prompt Builder, which aids users in defining how agents interact with AI.

Companies Mentioned in this Article

Salesforce

The company is at the forefront of integrating AI into its platforms, as demonstrated by the launch of Agentforce.

Oracle

The company is also developing AI capabilities, as noted in its recent announcements related to AI agents.

ServiceNow

The company is actively exploring AI applications, as indicated by its announcements leading up to the Dreamforce event.

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