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Cognigy has been recognized as a Leader in Conversational AI For Customer Service by Forrester. The company received the highest scores in nine areas, positioning it as the top-ranked solution in the Strategy category. This acknowledgment solidifies Cognigy's position as a global leader in AI-powered customer service solutions.
Being named a Leader in this report highlights Cognigy's commitment to providing innovative and effective conversational AI solutions for customer service. The recognition from Forrester underscores the company's dedication to excellence and its ability to deliver cutting-edge technology in the customer service industry. Cognigy's achievement in this report showcases its expertise and leadership in the field of AI-driven customer service solutions.
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