Yamaha Unified Communications

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PwC launches a new platform to help AI agents work together

PwC unveils "agent OS" to integrate agents across platforms.

Zoom's AI will soon help you do busywork, too

Zoom's AI Companion is getting an "agentic" upgrade at the end of this month, allowing it to identify and perform tasks on users' behalf. Workspace users will be able to access the feature within a new Tasks tab in Workspace, where they can have Zoom's AI schedule follow-up meetings, generate documents from meetings, and create video clips.

Qi implements Generative AI and Cloud technology from Genesys

Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

Fujitsu advances AI in radio access networks for real-time video analytics

The integration of AI into radio access networks enables applications such as predicting criminal behavior and detecting falls among vulnerable individuals.

VEON (VEON) Teams Up with P.I. Works to Enhance Customer Experience with AI

We recently published a list of 9 AI News Updates Investors Should Not Miss. In this article, we are going to take a look at where VEON Ltd. (NASDAQ:VEON) stands against other AI news updates investors should not miss.

Cohere claims its new Aya Vision AI model is best-in-class

Cohere for AI, Cohere's nonprofit research lab, has released an 'open' multimodal AI model, Aya Vision, the lab claims is best-in-class.

ServiceNow's newest AI agents bring intelligent automation to telecommunications firms

Enterprise workflow software giant ServiceNow Inc. is taking artificial intelligence-powered automation to the telecommunications industry, announcing its first AI agents for communications service providers at the MWC25 event in Barcelona today.

Teleperformance rolls out AI software that 'neutralizes' Indian call agents' accents

The new feature, known as accent translation, is being introduced at call centers in India, according to Bloomberg News.