VEON Ltd. has announced a collaboration with P.I. Works to improve customer experience through AI-driven network automation. This partnership aims to enhance service quality and proactively address network issues for Beeline Uzbekistan, VEON's digital operator. By utilizing predictive analytics, the collaboration seeks to identify at-risk customers and mitigate churn effectively.
The integration of AI technologies is becoming increasingly vital across various sectors, with generative AI leading the charge in innovation. The global AI market is projected to grow significantly, driven by advancements in artificial neural networks and the increasing availability of data. This partnership exemplifies how mobile operators can harness AI to boost customer retention and revenue.
• VEON collaborates with P.I. Works to enhance customer experience using AI.
• AI market expected to grow at a compound annual growth rate of 36.6%.
Generative AI refers to algorithms that can create new content, transforming various industries.
Predictive analytics uses data and statistical algorithms to identify the likelihood of future outcomes.
ANNs are computing systems inspired by biological neural networks, enhancing AI capabilities in various applications.
VEON is a communication services provider that offers connectivity and internet services, focusing on enhancing customer experience through AI.
I. Works specializes in AI-driven network automation, helping telecom operators improve service quality and customer satisfaction.
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