Teleperformance

Squadstack has raised a total of about USD 25 million in funding from marquee investors like Chiratae Ventures and Bertelsmann India Investments.

AI-powered conversation is emerging as a new vital sign in healthcare—continuous, intelligent and powerfully human.

Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

The new feature, known as accent translation, is being introduced at call centers in India, according to Bloomberg News.

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global audiences.

"We sometimes say that email is the biggest problem hiding in plain sight," a tech CEO told Newsweek, explaining how AI can help workplaces be more productive.

Besides education and the job market, artificial intelligence has the potential to dramatically change how authorities respond to emergencies. When an emergency call

Pinkfish emerges from stealth with over a hundred users and enterprise customers including: Ipsy, TalkDesk and Elevate.