Close
The Indian BPO industry is shifting from traditional call center operations to an AI-driven model that enhances customer experience. Squadstack exemplifies this transformation by leveraging data and AI to deliver high-value services, focusing on generating sales leads and improving conversion rates. The company emphasizes a blend of human and AI capabilities to optimize outcomes for clients.
Squadstack's innovative approach includes hyper-personalization of customer interactions, utilizing AI to tailor communications effectively. With a workforce of 11,000 contractual employees, the company operates in a decentralized manner, allowing flexibility for workers across India. Their client base includes major players in the BFSI sector, and they plan to expand into tier-2 and tier-3 cities to tap into new talent pools.
• Squadstack uses AI to enhance customer experience and sales conversion.
• The company employs a decentralized model with 11,000 remote workers.
Hyper-personalization refers to tailoring customer interactions using AI to enhance engagement and relevance.
An AI-driven approach integrates artificial intelligence into business processes to improve efficiency and outcomes.
A decentralized workforce allows employees to work remotely, enhancing flexibility and access to talent across various locations.
Squadstack utilizes AI to optimize BPO services, focusing on lead generation and customer experience.
Angel Broking is a client of Squadstack, benefiting from AI-enhanced customer interactions and sales processes.
FOX News on MSN.com 8month
The Financial Express 15month
Isomorphic Labs, the AI drug discovery platform that was spun out of Google's DeepMind in 2021, has raised external capital for the first time. The $600
How to level up your teaching with AI. Discover how to use clones and GPTs in your classroom—personalized AI teaching is the future.
Trump's Third Term? AI already knows how this can be done. A study shows how OpenAI, Grok, DeepSeek & Google outline ways to dismantle U.S. democracy.
Sam Altman today revealed that OpenAI will release an open weight artificial intelligence model in the coming months. "We are excited to release a powerful new open-weight language model with reasoning in the coming months," Altman wrote on X.
Log in
Sign Up
AI Tools - Popular
AI Tools - Categories
GPTs - Categories
AI for Jobs
Key AI Highlights in this Article
Key AI Terms Mentioned in this Article
Companies Mentioned in this Article
