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Pizza My Heart, a California pizza chain, has launched an AI chatbot named Jimmy the Surfer for order placements via text. This innovative approach allows customers to interact with the chatbot to customize their pizza orders, enhancing the overall ordering experience. The chatbot can suggest combinations and clarify payment methods, making it a convenient option for customers.
Palona AI, the company behind Jimmy, aims to streamline the ordering process and strengthen customer relationships. With a team of experienced professionals from major tech companies, Palona AI is also working with other brands like MindZero and Wyze to implement similar AI solutions. This trend reflects a growing shift towards AI-driven customer interactions in various industries.
• Pizza My Heart introduces AI chatbot for enhanced customer ordering experience.
• Palona AI aims to strengthen brand identity through personalized chatbot interactions.
Chatbots like Jimmy the Surfer facilitate customer interactions for pizza orders via text.
AI personalization allows chatbots to tailor responses based on customer preferences.
Palona AI utilizes large language models to enhance the chatbot's conversational abilities.
Palona AI develops chatbots to improve customer engagement and streamline ordering processes.
Wyze plans to implement Palona's chatbot on its website to enhance customer interactions.
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