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Alphonso, an AI robot waiter, has been introduced at No. 30 Coffee Lounge in Brandon, Suffolk, where it serves and interacts with customers. The robot has quickly become a favorite among patrons, especially the elderly, and is praised for assisting staff rather than replacing them. Manager Nicki Plume highlights how Alphonso has sparked interest and conversation among visitors, enhancing their dining experience.
The introduction of Alphonso reflects a broader trend of integrating technology into the hospitality industry. Other restaurants are also adopting similar robotic solutions, which can be costly but offer unique customer engagement. Additionally, events like the Digital Ipswich Innovation Showcase demonstrate how AI and other technologies can revitalize town centers and improve consumer experiences.
• Alphonso the robot waiter enhances customer interaction and support in cafes.
• AI technology is being used to revitalize town centers and improve experiences.
AI refers to the simulation of human intelligence in machines, enabling them to perform tasks that typically require human cognition.
AR overlays digital information onto the real world, enhancing user experiences through interactive content.
VR immerses users in a completely digital environment, often used for training or entertainment purposes.
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