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Vodafone Ukraine has created its own AI system for contact centers, with the launch scheduled for May 15. The Head of Digital Solutions and Platforms at Vodafone Ukraine, Sergiy Borislavsky, mentioned that the development and support of this AI system cost 'tens of millions'. The company is currently testing the MVP internally with about 30 people involved in the project.
The AI system will initially focus on improving the performance of Vodafone's contact center employees. It provides real-time feedback to employees on their performance, suggesting changes to scripts and communication strategies. Vodafone invested heavily in building its own hardware infrastructure and software part for the AI project, opting not to use ready-made large language models.
Isomorphic Labs, the AI drug discovery platform that was spun out of Google's DeepMind in 2021, has raised external capital for the first time. The $600
How to level up your teaching with AI. Discover how to use clones and GPTs in your classroom—personalized AI teaching is the future.
Trump's Third Term? AI already knows how this can be done. A study shows how OpenAI, Grok, DeepSeek & Google outline ways to dismantle U.S. democracy.
Sam Altman today revealed that OpenAI will release an open weight artificial intelligence model in the coming months. "We are excited to release a powerful new open-weight language model with reasoning in the coming months," Altman wrote on X.
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