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TELUS Digital Experience, now known as TELUS Digital, has introduced Fuel EX, an enterprise-safe generative AI solution to enhance employee productivity and knowledge search. The application is built on TELUS Digital's GenAI engine, Fuel iX, and is currently being utilized by 35,000 employees within TELUS, resulting in improved productivity. Fuel EX offers a variety of large language models to assist employees with tasks like knowledge searches, summarization, copywriting, image generation, and code writing.
Fuel EX addresses the growing trend of enterprises adopting generative AI for productivity gains while ensuring flexibility and avoiding vendor lock-in. The solution allows seamless switching between different language models and cloud providers to keep pace with evolving technology cycles. With data privacy and security features, Fuel EX enables employees to trust that their sensitive information remains secure.
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