AT&T has launched Ask AT&T, an AI tool designed to enhance productivity for over 100,000 employees. This tool leverages generative AI and large language models to assist in software development and customer service tasks. By automating processes like code generation and summarizing customer interactions, AT&T aims to streamline operations and improve efficiency.
The implementation of Ask AT&T has reportedly reduced software development time by 10% to 30%, showcasing its effectiveness. Additionally, the tool generates around 1 billion words daily, significantly aiding in data management and decision-making. As AT&T continues to expand its AI capabilities, the focus remains on enhancing user experience and operational efficiency across various departments.
• Ask AT&T generates 1 billion words daily, enhancing productivity.
• Generative AI reduces software development time by 10% to 30%.
Generative AI refers to algorithms that can generate new content, such as text or code, based on input data.
Large Language Models are AI systems trained on vast amounts of text data to understand and generate human-like language.
SQL, or Structured Query Language, is a programming language used for managing and querying relational databases.
AT&T is a telecommunications giant that utilizes AI to enhance customer service and operational efficiency.
Microsoft collaborated with AT&T to develop the Ask AT&T tool, integrating advanced AI capabilities.
OpenAI's ChatGPT was foundational in building the Ask AT&T tool, showcasing its generative AI technology.
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