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Salesforce plans to invest $500 million in Saudi Arabia to enhance its artificial intelligence capabilities. This investment includes the introduction of Hyperforce, a platform architecture developed in partnership with Amazon Web Services. The move comes amid a global race for AI investments, especially after regulatory pressures have eased.
In addition to launching Hyperforce, Salesforce will collaborate with major firms like Capgemini, Deloitte, Globant, IBM, and PwC to expand its Agentforce product for customer service. The company aims to support Arabic language capabilities in its AI offerings and has set a goal to upskill 30,000 Saudi citizens by 2030, further solidifying its commitment to the region.
• Salesforce to invest $500 million in AI in Saudi Arabia.
• Partnerships with major firms to enhance customer service AI capabilities.
Hyperforce is Salesforce's platform architecture designed to enhance cloud services and scalability.
Agentforce is Salesforce's AI product aimed at improving customer service agent efficiency.
Salesforce is a cloud software company focusing on customer relationship management and AI solutions.
Amazon Web Services provides cloud computing services that support Salesforce's Hyperforce platform.
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