Indosat deploys AI to set network performance, reliability standards

Full Article
Indosat deploys AI to set network performance, reliability standards

Indosat Ooredoo Hutchison has inaugurated its Digital Intelligence Operations Centre (DIOC), marking a significant advancement in telecommunications through artificial intelligence. This facility aims to enhance network performance and reliability for over 100 million customers in Indonesia by providing real-time insights and proactive service management. The DIOC combines traditional network operations and service management, setting a new standard for intelligent telecommunications in the region.

Huawei plays a crucial role in this initiative by supplying core technology and expertise to bolster Indosat's network infrastructure. The collaboration focuses on developing an automated and intelligent network that can adapt to the dynamic digital needs of customers. With substantial improvements in download speeds and increased population coverage, Indosat is poised to redefine customer service and satisfaction in Indonesia's digital landscape.

• Indosat's DIOC enhances network performance using AI-driven insights.

• Huawei collaborates with Indosat to improve digital transformation efforts.

Key AI Terms Mentioned in this Article

Digital Intelligence Operations Centre (DIOC)

The DIOC enables real-time insights and proactive management, enhancing overall network reliability.

Proactive Service Management

This strategy is central to the DIOC's operations, allowing Indosat to improve customer satisfaction.

Real-time Data Analysis

This capability is crucial for Indosat to optimize network performance and respond swiftly to customer needs.

Companies Mentioned in this Article

Indosat Ooredoo Hutchison

Indosat is enhancing its services through the integration of AI technologies in its operations.

Huawei

Huawei's partnership with Indosat aims to strengthen network infrastructure and accelerate digital transformation.

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