How brands can maximize consumer searches in the age of generative AI

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How brands can maximize consumer searches in the age of generative AI

The rise of generative AI is transforming how consumers search for information, particularly among younger audiences. With platforms like Google and Microsoft's Bing integrating AI, search results are becoming more summarized, reducing the need for extensive scrolling. Brands must adapt to this shift by ensuring that their information is readily accessible when consumers engage with search engines.

Social media and AI platforms are increasingly popular for searches, especially among Gen Z, who prefer these over traditional search engines. Amazon has emerged as a leading product search destination, with many consumers starting their shopping there instead of on search engines. Brands need to leverage on-site search data and consumer behavior insights to effectively reach their target audiences and enhance their digital presence.

• Generative AI is reshaping consumer search behaviors and preferences.

• Younger consumers increasingly favor social media and AI platforms for searches.

Key AI Terms Mentioned in this Article

Generative AI

This technology is changing how search engines provide summarized results to users.

Chatbots

Their popularity is rising as they offer quick access to information without traditional search methods.

On-site search

Understanding on-site search behavior is crucial for brands to optimize their digital marketing strategies.

Companies Mentioned in this Article

Google

Its integration of generative AI is pivotal in shaping the future of online searches.

Microsoft

The company's focus on AI is crucial for adapting to changing consumer search behaviors.

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