How AI is changing business at telecom giants, according to Nvidia and Verizon execs

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How AI is changing business at telecom giants, according to Nvidia and Verizon execs

Telecommunications giants are increasingly integrating AI into their operations, transforming data centers into 'AI factories.' Executives from Nvidia and Verizon highlighted the significant advantages AI brings to customer care, network management, and operational efficiencies. The potential of AI to revolutionize the telecom industry was a central theme at the Mobile World Congress in Las Vegas.

Nvidia's Ronnie Vasishta emphasized that the telecom sector's vast data and network capabilities uniquely position it to leverage generative AI. Verizon is actively implementing AI for network planning, customer service, and supply chain management, showcasing impressive results in efficiency and accuracy. The conversation has shifted from questioning AI's benefits to exploring how to maximize its potential in telecommunications.

• Telecom giants are turning data centers into 'AI factories' for enhanced operations.

• AI is significantly improving customer service and operational efficiencies in telecom.

Key AI Terms Mentioned in this Article

AI factories

Telecom companies are converting data centers into AI factories to enhance their AI capabilities.

Generative AI

The telecom industry is leveraging generative AI to improve customer experiences and operational processes.

Predictive maintenance

AI is utilized in telecom to optimize network performance and reduce downtime.

Companies Mentioned in this Article

Nvidia

Nvidia's insights at the Mobile World Congress highlighted the transformative potential of AI in telecommunications.

Verizon

Verizon's use of AI has led to significant improvements in efficiency and customer satisfaction.

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