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The partnership between oneworld and Elemental Cognition has transformed the booking process for Round the World tickets. Utilizing the EC AI Platform powered by Google Cloud, this innovative AI travel agent simplifies complex flight itineraries and enhances the customer experience. The new tool effectively addresses intricate product rules and fluctuating flight availability, making travel planning more intuitive and efficient.
In just six months, oneworld successfully deployed this AI ticketing agent, which operates globally in real time. The collaboration has led to a fivefold increase in booking conversions, showcasing the effectiveness of AI in solving complex travel planning challenges. This advancement not only boosts customer satisfaction but also aims to deliver greater value to oneworld's member airlines.
• AI travel agent significantly enhances complex itinerary booking for oneworld.
• Partnership led to fivefold increase in booking conversions within six months.
This AI travel agent simplifies the booking process by guiding users through complex flight options and rules.
This architecture is employed in the booking platform to solve complex travel planning problems with mathematical precision.
The multi-modal AI ticketing agent developed by oneworld utilizes various data formats to create customized travel solutions.
Elemental Cognition's platform has been pivotal in transforming oneworld's travel booking process.
Google Cloud supports the EC AI Platform, enabling oneworld to enhance its travel booking capabilities.
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