CNET Survey: A Quarter of Smartphone Owners Don't Find New AI Features Helpful

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CNET Survey: A Quarter of Smartphone Owners Don't Find New AI Features Helpful

A recent CNET survey indicates that 25% of smartphone owners find new AI features unhelpful, with 45% unwilling to pay for AI capabilities. Privacy concerns also loom large, as 34% of respondents express unease about data security. Despite the push from companies like Apple, Google, and Samsung to integrate AI into their devices, consumers prioritize battery life, storage, and camera quality over AI functionalities.

As Apple prepares to unveil its iPhone 16 with new AI features, the survey highlights a disconnect between consumer interest and the tech industry's focus on AI. While younger generations show some enthusiasm for AI tools, the majority remain skeptical, particularly regarding subscription costs. The lukewarm reception to foldable phones further complicates the landscape, suggesting that innovation alone may not drive consumer upgrades.

• 25% of smartphone owners find AI features unhelpful.

• 61% prioritize longer battery life over AI integrations.

Key AI Terms Mentioned in this Article

Generative AI

This technology is used in smartphones for tasks like text generation and image creation.

AI Integration

In smartphones, AI integration aims to enhance user experience through features like virtual assistants.

AI Privacy

Privacy issues are significant as consumers worry about how their data is used by AI features.

Companies Mentioned in this Article

Apple

Apple is integrating AI features into its devices, such as the upcoming iPhone 16.

Google

Google has introduced AI capabilities in its Pixel 9 series, emphasizing conversational interactions.

Samsung

Samsung is promoting its Galaxy AI features, which aim to simplify various smartphone tasks.

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