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Nottinghamshire County Council has been exploring the use of artificial intelligence to streamline its operations. Trials of AI software have shown potential in taking meeting notes and summarizing documents, with mixed feedback from staff regarding its effectiveness. While some employees appreciate the improved flow of meetings, others find the time spent verifying AI-generated transcripts to be a drawback.
Paul Martin, the Head of Technology and Digital, highlighted that AI can significantly reduce the time needed for note-taking, cutting it from eight hours to three. He emphasized the importance of human oversight to mitigate inaccuracies produced by the AI. Richard Jackson, the Cabinet Member for Finance and Resources, reassured that AI implementation would enhance productivity without leading to job losses.
• AI trials at Nottinghamshire County Council aim to improve service efficiency.
• Human oversight is crucial to prevent inaccuracies in AI-generated content.
Artificial intelligence refers to computer systems that can perform tasks typically requiring human intelligence, such as note-taking.
AI-generated transcripts are automated summaries created by AI software from spoken or written content, used in council meetings.
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