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India is leading the global charge in AI adoption, with 91% of employees comfortable using AI tools. A significant 79% of businesses plan to increase their AI budgets by 2025, reflecting a strong belief in AI's role in driving business success. The Freshworks AI Workplace Report highlights that Indian organizations are setting new benchmarks in AI integration and innovation.
The report reveals that 88% of Indian workers use AI-powered software weekly, significantly higher than in other regions. Additionally, 67% of Indian workers report career advancements linked to AI adoption, showcasing the technology's impact on professional growth. This confidence in AI is further supported by mandatory AI-use policies in workplaces, particularly in IT and Marketing sectors.
• 79% of Indian businesses plan to increase AI budgets by 2025.
• 91% of Indian employees are comfortable using AI tools.
AI adoption refers to the integration of AI technologies into business processes, which is notably high in India.
AI training involves educating employees on AI tools, with 88% of Indian businesses focusing on this for workforce readiness.
AI chatbots are automated tools used in customer service, with 88% of professionals considering them essential for workload management.
Freshworks is a software company that provides AI-driven solutions, highlighted in the report for its role in assessing AI workplace integration.
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