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Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a hidden SEO and engagement goldmine for SMBs.

Reuters, the news and media division of Thomson Reuters, is the world's largest multimedia news provider, reaching billions of people worldwide every day. Reuters provides business, financial, national and international news to professionals via desktop terminals, the world's media organizations, industry events and directly to consumers.

At MWC25, the world's largest mobile communication event, iFLYTEK, China's leading intelligent speech and AI company, unveiled a r

"VerbumAgentis is revolutionary multilingual communication technology," said Saul Leal, CEO of OneMeta Inc. "It's a ready-to-deploy technology that enables businesses to provide accurate, meaningful, real-time connections on a large scale. We are thrilled to invite beta testers to experience the future of multilingual communication firsthand."

Hyderabad: The city has joined Bengaluru and Mumbai in adopting AI-driven healthcare, with hospitals integrating advanced tools to improve patient car.

HCLTech is enhancing its partnership with Microsoft to improve customer service using generative AI and cloud solutions. They will integrate Nuance's services into their offerings and adopt Microsoft Dynamics 365 Contact Center.

An innovator in leveraging AI for financial solutions, Chetan Prakash Ratnawat explores the transformative impact of AI-powered financial chatbots on the insurance industry. His work emphasizes the integration of cutting-edge technologies to address inefficiencies and enhance operations across the sector.