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Try That

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Trythatch.com offers a range of AI-powered services and features to streamline communication processes. Their Unified Communications Platform integrates various communication channels like phone, SMS, email, fax, and physical mail, providing users with a centralized hub for managing all their communications. Additionally, the platform includes advanced AI features such as Team Inbox for collaborative discussions, Advanced Search with quick search capabilities, Collision Detection to prevent message overlap, and Email Tracking to enhance communication efficiency.

Paid Plan:

Thatch's phone system $13 per user per month
Online fax service $9 per month

Free trial: 30 days

Free trial: No free trial found

Features:

trythatch.com offers a unified communications platform that integrates phone, SMS, email, fax, and physical mail, allowing users to manage all their communications in one place.

The website provides a virtual mailbox service that includes features like full text search within high-resolution PDFs, mail forwarding, secure shredding and recycling, and chain of custody for mail, offering a comprehensive solution for managing physical mail digitally.

trythatch.com features a team inbox that enables collaborative discussion and messaging across platforms, keeping the team in sync and up to date with communications.

The platform offers advanced search capabilities with search operators to quickly find needed information, boasting contextual search results in less than 50 milliseconds.

It includes collision detection with typing indicators to prevent multiple team members from responding to the same message simultaneously.

trythatch.com provides email tracking features, allowing users to know as soon as their email has been opened, enhancing communication efficiency and follow-up.

Try That

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Last updated at Apr 21, 2025

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Pros

  1. Unified Communications Platform: Trythatch.com offers a unique combination of services including phone, SMS, email, fax, and virtual mailbox, all in one platform. This integration is not commonly found in other similar websites, which typically specialize in one or two services, making Trythatch.com a more comprehensive solution for business communication needs.
  2. Real-time Collaboration Tools: The website provides real-time collaboration tools such as a team inbox that syncs across all communication platforms. This feature allows for seamless team collaboration and is a step ahead of other websites that might offer communication services but lack integrated team collaboration tools.

Cons

  1. Requires Broadband Connection: Trythatch.com requires at least a broadband connection for clear call quality, which could be a limitation for users in areas with poor internet connectivity. This requirement might not be explicitly stated or required by other similar websites, potentially making them more accessible in low-bandwidth environments.
  2. Complexity for Small Teams: The wide array of features and the comprehensive nature of the platform might be overwhelming for small teams or businesses that require only basic communication tools. Other websites might offer simpler, more focused solutions that could be more user-friendly for smaller operations.
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Use case 1: Optimizing Legal Practice Operations

  • Secure Document Handling
  • For legal practices, handling sensitive documents securely is paramount. The Virtual Mailbox service offers a solution with its HIPAA, PCI, SOX compliance, and SSAE-18 certification, ensuring that all mail and documents are handled in a secure and compliant manner. This is crucial for maintaining client confidentiality and trust.
  • Efficient Client Communication
  • The Business Phone and SMS service enables legal practices to manage client communications effectively. Features like call routing, business hours setting, and call recording ensure that client calls are managed professionally. The ability to send SMS messages provides an additional channel for client communication, which can be particularly useful for sending reminders or updates.
  • Collaborative Case Management
  • The Team Email service facilitates collaborative case management among legal teams. By using a shared inbox, team members can manage client communications collectively, ensuring that all relevant information is accessible to everyone involved in a case. This collaborative approach can lead to more efficient case management and better outcomes for clients.

Use case 2: Enhancing Small Business Operations

  • Professionalizing Business Communications
  • Small businesses can leverage the Virtual Mailbox and Business Phone and SMS services to professionalize their communications. By obtaining a real business address and setting up a cloud-based phone system, small businesses can present a more professional image to clients and partners. This not only enhances credibility but also provides a competitive edge in the market.
  • Streamlining Customer Interactions
  • Using the unified communications feature, small businesses can streamline their customer interactions across phone, SMS, email, and fax. This ensures that customer communications are managed efficiently, leading to improved customer satisfaction and loyalty. The ability to manage all communications from a single platform reduces the complexity and time spent on managing multiple communication channels.
  • Improving Team Collaboration
  • The collaboration tools provided by trythatch.com, including the team inbox and direct messaging, enable small business teams to collaborate more effectively. These tools ensure that team members are always in sync, can easily share information, and manage customer interactions collectively. This level of collaboration is essential for small businesses looking to grow and scale their operations.

Use case 3: Streamlining Remote Work Operations

  • Establishing a Professional Presence
  • For remote workers or freelancers, establishing a professional presence is crucial. Using the Virtual Mailbox service from trythatch.com, individuals can obtain a physical mailing address that enhances their professional image. This address can be used on business cards, websites, and for receiving mail without disclosing personal information. The security compliance ensures that sensitive documents are handled with care, providing peace of mind to the user.
  • Efficient Communication Management
  • The Business Phone and SMS service allows remote workers to manage their communications effectively. By setting up a cloud phone system, they can route calls based on business hours, use interactive voice response for a professional customer interaction, and keep track of all communications through call recording. This centralized system ensures that no customer interaction is missed and enhances the capability to manage client relationships effectively.
  • Collaboration and Productivity
  • For teams working remotely, maintaining productivity and collaboration can be challenging. The Team Email service, with its shared inbox feature, allows team members to manage conversations efficiently, avoiding duplication of work through collision detection, and ensuring timely responses with email tracking. The unified communications feature further enhances team collaboration by allowing seamless interaction across different communication channels, ensuring that the team remains productive and cohesive.

FAQs

Frequently Asked Questions

The Collaboration Tools facilitate team collaboration by providing features such as seeing when team members are online or on a call, direct messaging through the app, and a team inbox for centralized communication.

Unified Communications is a comprehensive set of communication tools that include phone, SMS, email, fax, and physical mail, all managed from a single platform to ensure seamless interaction across different channels.

The Fax Service is a digital fax service that integrates with the platform's other communication tools, providing a modern solution to faxing needs.

The Team Email service is a shared inbox service built around conversations, not tickets, designed to boost productivity and build long-term relationships. It includes features like omni-channel communication, advanced search, collision detection, email tracking, and shortcut keys for efficiency.

The Business Phone and SMS service is a cloud phone system with SMS messaging that allows managing communications across all phone interactions on one platform. It includes features like call routing, business hours setting, interactive voice response, call recording, and a team inbox for collaboration.

The Virtual Mailbox service provides a physical permanent mailing address for receiving mail, with features like full text search, mail forwarding, shredding and destruction, chain of custody, and a real business address. It also ensures top-notch security with HIPAA, PCI, SOX compliance, and SSAE-18 certification.

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