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Shortwave

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Shortwave.com offers a range of AI-powered features to enhance email management and productivity. These include label bundling with automatic categorization, AI-driven email management, an 'Explain with AI' feature for in-place explanations, customizable AI bots for various tasks, and a shortcut for generating AI summaries of email threads. Additionally, users can benefit from features like Sanebox integration, Markdown support, pop-out threads for easy referencing, email-to-to-do conversion, drag & drop thread management, and pin & snooze functionality. Shortwave.com also focuses on improving user experience with features like unified message padding and alignment, 'Undo Send' option, multiple dark mode enhancements, keyboard shortcuts, and improved billing management.

Paid Plan:

Shortwave [Free] Free
Shortwave [Personal] 7 per user/month
Shortwave [Pro] $14
Shortwave [Business] $24
Shortwave [Enterprise] Contact for pricing

Free trial: 30 days

Features:

Shortwave allows users to bundle emails together based on labels, including automatic categorization and the ability for users to change this categorization in the mobile app.

Shortwave incorporates GPT-4+ for a mature and delightful product experience, including features like label bundling, automatic categorization, and AI-driven email management.

Shortwave includes built-in Sanebox functionality, enhancing email management and prioritization.

Shortwave supports Markdown shortcuts, allowing users to format their emails easily without touching the mouse.

Users can compose new drafts and view any email thread in a pop-out window, facilitating easy reference to messages.

Shortwave offers an 'Explain with AI' feature that provides in-place explanations of concepts or words within emails, enhancing understanding.

Shortwave allows users to create custom AI bots for tasks like summarizing emails or links, and responding to calendar invites directly within the app.

Shortwave has improved the readability of emails by unifying message padding and alignment.

Shortwave has made the 'Undo Send' feature available to all users, allowing them to retract sent emails within a short window.

Shortwave has rolled out multiple improvements to dark mode, enhancing the visual experience for users.

Shortwave enables users to turn emails into to-do items, helping them manage their workload directly from their inbox.

Users can reorder their email threads using drag & drop, adding notes for prioritization and organization.

Shortwave offers pin and snooze options for email threads, allowing users to prioritize or defer emails as needed.

Shortwave supports extensive keyboard shortcuts and Markdown for formatting, enabling users to navigate and compose emails without using a mouse.

Shortwave introduces a shortcut that instantly generates AI summaries of email threads, enhancing productivity and understanding.

Shortwave has improved its billing management and checkout process, streamlining the user experience for subscription management.

Shortwave

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Last updated at Jan 30, 2026

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Use case 1: Optimizing Freelance Workflow

  • Project Email Management
  • Sam, a freelance graphic designer, juggles multiple projects for different clients. To keep project communications organized, Sam uses Shortwave's Label Bundling to categorize emails by client names and project stages, such as 'Concept Approval', 'Draft Review', and 'Final Submission'. This organization helps Sam quickly access specific project emails, ensuring that no client request is overlooked and that projects are completed on time.
  • Leveraging AI for Efficient Email Handling
  • With the AI-Powered Email Client, Sam can automate responses to common queries, such as project rates and availability, using custom Shortwave.ai Bots. This saves Sam considerable time, allowing more focus on creative work rather than administrative tasks. Additionally, the AI can assist in drafting proposals and invoices by summarizing project requirements and agreed terms from email threads, reducing the risk of errors and omissions.
  • Simplifying Client Meetings and Deadlines
  • To manage project deadlines and client meetings, Sam uses the Calendar RSVP and Event Creation feature. This allows for easy scheduling of client calls to discuss project briefs or revisions and setting reminders for project milestones. Integrating this directly within the email client means Sam can efficiently manage time without the need to switch between different tools, ensuring a smooth workflow and satisfied clients.

Use case 2: Enhancing Academic Research Collaboration

  • Collaborative Email Organization
  • Jordan, a university researcher, collaborates with colleagues from various institutions on a multi-disciplinary project. They receive numerous emails regarding research findings, publication drafts, and administrative coordination. By utilizing Label Bundling, Jordan and the team can organize emails by project phase, such as 'Literature Review', 'Data Collection', 'Analysis', and 'Publication', making it easier for everyone to keep track of the project's progress and relevant communications.
  • Streamlining Research Communication with AI
  • To efficiently manage the influx of emails, Jordan leverages the AI-Powered Email Client for summarizing long email threads, which is particularly useful for quickly understanding the gist of discussions without reading through every email. Additionally, the custom Shortwave.ai Bots can be programmed to alert the team about deadlines or to summarize weekly progress, enhancing team productivity and ensuring milestones are met.
  • Effective Meeting Coordination
  • Given the geographical spread of the research team, scheduling meetings can be challenging. The Calendar RSVP and Event Creation feature allows Jordan to propose multiple meeting times directly within an email, collect availability from team members, and automatically schedule meetings based on responses. This simplifies the coordination process, ensuring that team meetings are efficiently organized without back-and-forth emails.

Use case 3: Streamlining Email Management for Small Business Owners

  • Organizing Business Communications
  • A small business owner, Alex, receives hundreds of emails daily across various categories such as orders, supplier communications, customer inquiries, and team coordination. Using Shortwave's Label Bundling feature, Alex can automatically categorize emails into distinct bundles like 'Orders', 'Suppliers', 'Customer Service', and 'Team'. This organization makes it easier for Alex to prioritize and address emails, ensuring that critical business operations are attended to promptly.
  • Enhancing Email Interaction with AI
  • To further streamline email management, Alex utilizes Shortwave's AI-Powered Email Client. This feature allows Alex to quickly draft responses to common inquiries using AI suggestions, summarize long email threads for quicker review, and even automate responses for frequently asked questions. This significantly reduces the time spent on email, freeing up more time for Alex to focus on other aspects of the business.
  • Scheduling and Event Management
  • Alex often schedules meetings with suppliers, team members, and potential clients. The Calendar RSVP and Event Creation feature within Shortwave enables Alex to manage these appointments directly from the email interface. This seamless integration means Alex can quickly respond to meeting requests, send out new event invites, and manage the business calendar without needing to switch between different applications.

FAQs

Frequently Asked Questions

Shortwave introduces the ability to pop out email threads into a separate window, allowing users to easily reference messages while composing new drafts or reading other emails.

Shortwave has improved the readability of emails by unifying message padding and alignment, ensuring a consistent and clean presentation of email content.

Shortwave offers the ability to use custom AI bots for tasks such as summarizing emails or links, enhancing productivity and email management.

Users can respond to calendar invites and create events directly within the Shortwave app, eliminating the need to switch between email and calendar applications.

Shortwave is described as the most mature and delightful GPT-4+ product experience, utilizing LLM-based architecture to enhance email management and interaction.

Shortwave allows users to bundle emails with similar labels together, such as Finance, Travel, and Purchases, for better organization and categorization within the inbox.

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