Zoom Is Going After Google and Microsoft With AI-Driven Docs

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Zoom Is Going After Google and Microsoft With AI-Driven Docs

Zoom is launching a new document tool integrated within its video calling app, allowing users to create shareable files based on meeting discussions. This feature leverages generative AI to assist in writing and editing documents, positioning Zoom as a competitor to established players like Microsoft and Google. The introduction of this tool is part of Zoom's broader strategy to become an all-in-one workplace solution.

The AI Companion, built on large language models from various AI companies, enhances the document creation process by organizing meeting transcripts into useful templates. With the competitive landscape dominated by Google Workspace and Microsoft 365, Zoom aims to attract users by offering its AI features at no additional cost. This move comes as Zoom seeks to recover from a decline in user engagement post-pandemic and to innovate in a challenging market.

• Zoom introduces AI-driven document tools to compete with Google and Microsoft.

• AI Companion organizes meeting transcripts into templates for easier document creation.

Key AI Terms Mentioned in this Article

Generative AI

This technology is utilized in Zoom's AI Companion to assist users in creating and editing documents.

Large Language Models (LLMs)

Zoom's AI Companion is built on LLMs from various companies to enhance document functionality.

Companies Mentioned in this Article

Zoom

Zoom is integrating AI to enhance its document creation capabilities and compete in the workplace technology market.

OpenAI

OpenAI's models are part of the foundation for Zoom's AI Companion, enhancing its document features.

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