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Zenoti, a Seattle-based software company, is heavily investing in artificial intelligence to enhance automation across its platform. The CEO, Sudheer Koneru, emphasizes the importance of demonstrating the tangible benefits of AI to customers, rather than just promoting it as a buzzword. With a revenue growth of nearly 40% last year and a valuation of $1.5 billion, Zenoti is expanding its services to the fitness sector, targeting gyms that require similar operational solutions.
Zenoti's strategy includes the development of AI tools like an assistant named Zeenie, which automates tasks and generates marketing content. The company is also introducing an AI receptionist to manage customer calls and utilizing predictive analytics to help clients forecast demand. With a strong focus on customer revenue growth, Zenoti aims to maintain its competitive edge in a crowded market.
• Zenoti develops AI tools to enhance automation and customer engagement.
• The company targets gyms with enterprise-class solutions for operational needs.
Artificial intelligence is used by Zenoti to automate tasks and improve operational efficiency.
Predictive analytics helps Zenoti's clients forecast demand and adjust workforce accordingly.
Zenoti's AI assistant, Zeenie, automates various tasks and generates marketing content.
Zenoti leverages AI to enhance its software solutions for spas, salons, and gyms.
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