Triad health care execs: We can't lose human touch as we increase AI technology

Full Article

Triad health systems, including Atrium Health Wake Forest Baptist, Cone Health, and Novant Health, are integrating artificial intelligence to enhance both administrative and clinical operations. Executives emphasize the benefits of AI in streamlining workflows and improving patient care, while also cautioning against over-reliance on technology. The implementation of AI tools like Microsoft's DAX Copilot is transforming how healthcare professionals interact with patients and manage documentation.

AI technologies are not only saving physicians significant time on documentation but also allowing them to focus more on patient interactions. For instance, Novant Health's use of DAX Copilot has freed up hours of documentation work, enhancing job satisfaction among doctors. However, leaders stress that technology should complement, not replace, the essential human element in healthcare.

• AI improves workflows and patient care in Triad health systems.

• DAX Copilot saves physicians hours on documentation, enhancing patient interaction.

Key AI Terms Mentioned in this Article

Artificial Intelligence (AI)

AI is being utilized in healthcare to streamline operations and improve patient outcomes.

DAX Copilot

This technology allows healthcare providers to focus more on patient care rather than administrative tasks.

Robotic-Assisted Surgery

Triad health systems are adopting this technology to enhance surgical precision and patient recovery.

Companies Mentioned in this Article

Microsoft

Microsoft's DAX Copilot is being implemented in healthcare settings to improve documentation processes.

Atrium Health

Atrium Health is leveraging AI technologies to enhance patient care and operational efficiency.

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