The article discusses the use of intelligent technologies, particularly artificial intelligence (AI), during the Hajj pilgrimage in Saudi Arabia. With millions of pilgrims participating in the annual event, the country has been incorporating AI-driven solutions to enhance social services and logistical operations. The integration of AI, robots, and tech advancements aims to optimize the pilgrim experience and improve efficiency during the Hajj season.
Saudi Arabia has been leveraging AI in various aspects of the Hajj, from using smart robots for disinfection and distribution of resources to deploying AI-enabled systems for crowd control and real-time data analysis. The country's Ministry of Human Resources and Social Development introduced Ajeer Al-Hajj, a service to hire seasonal workers for the pilgrimage period, showcasing the growing role of technology in managing the event. While AI offers benefits in data management and logistical planning, concerns remain about its ability to provide the same level of empathy and emotional support as human social workers.
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