Skillsoft launches AI tool to "boost" workplace communication skills

Full Article

Skillsoft has unveiled CAISY, an AI-driven tool designed to improve employees' communication skills through realistic simulations. This innovative tool addresses various workplace scenarios, from handling difficult employees to managing customer complaints, allowing users to practice in real-time. The ability to simulate authentic business conversations helps employees adapt dynamically to unpredictable workplace dynamics.

CAISY stands out for its real-time feedback feature, enabling employees to engage in practice mode or observe AI interactions in role model mode. This dual approach fosters continuous improvement, helping employees identify their strengths and areas for growth. Developed with ethical AI principles, CAISY ensures responsible usage and mitigates bias, making it a valuable asset for modern workplaces.

• CAISY enhances communication skills through AI-powered real-life simulations.

• The tool provides real-time feedback for continuous employee improvement.

Key AI Terms Mentioned in this Article

AI-powered tool

CAISY is an AI-powered tool that enhances communication skills through realistic simulations.

Real-time feedback

CAISY offers real-time feedback to help employees improve their communication skills continuously.

Ethical AI

CAISY is designed with ethical AI principles to prevent bias and promote responsible usage.

Companies Mentioned in this Article

Skillsoft

Skillsoft has introduced CAISY to enhance workplace communication skills through AI-driven simulations.

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