Poll shows many small businesses are embracing AI tools to grow productivity

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Poll shows many small businesses are embracing AI tools to grow productivity

The article highlights the increasing trend of small businesses incorporating artificial intelligence (AI) tools to enhance productivity amidst financial challenges. Lakesha Cole, the founder of she PR, emphasizes the importance of working smarter rather than harder by providing her team with efficient AI tools. A survey by the Small Business and Entrepreneurship Council reveals that 75% of surveyed companies utilize AI tools for various operations, including financial management, cybersecurity, and AI-driven email marketing.

Small businesses are recognizing the benefits of AI in streamlining processes and improving customer service. The U.S. Small Business Administration supports the adoption of AI tools to help entrepreneurs compete with larger companies. Administrator Isabel Guzman emphasizes the role of AI in enhancing productivity and customer support for small businesses. The SBA has launched the Small Business Digital Alliance to offer free tools and training, further promoting the use of AI among companies.

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