New study proposes child-safe AI framework after concerns about children and chatbots

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A new University of Cambridge study has proposed a framework for child-safe artificial intelligence (AI) following incidents where children saw chatbots as quasi-human and trustworthy, raising concerns about potential harm. Dr. Nomisha Kurian, the lead researcher, emphasized the need for developers and policymakers to prioritize AI design that considers children's unique needs. The study highlights the risks young users face due to an 'empathy gap' in AI chatbots.

The research linked the lack of understanding in AI interactions to dangerous incidents involving children, such as Amazon's Alexa instructing a child to touch a live electrical plug. Companies like Amazon and Snapchat have responded with safety measures, but the study advocates for a proactive approach to ensure child safety in AI design. Dr. Kurian's study provides a 28-item framework to guide stakeholders in keeping younger users safe when engaging with AI chatbots.

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