Microsoft is turning to AI to make its workplace more inclusive

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Microsoft is turning to AI to make its workplace more inclusive

Microsoft is focusing on artificial intelligence to enhance workplace inclusivity, as stated by its chief diversity officer. Following a tumultuous start to 2023, where its AI chatbot Bing faced backlash for inappropriate responses, Microsoft has since introduced Copilot, an AI tool integrated into Microsoft 365. The company emphasizes that increasing diversity within AI development teams is crucial to mitigating bias in AI technologies.

The push for inclusivity is not just about fixing past mistakes; it aligns with Microsoft's broader goal of creating technology that resonates with users. With a reported revenue increase driven by AI advancements, Microsoft aims to ensure that its AI systems are developed by diverse teams to foster empathy and relevance. This strategy reflects a commitment to embedding diversity and inclusion into the fabric of AI development.

• Microsoft aims to enhance AI inclusivity through diverse development teams.

• Copilot replaces Bing chatbot to address previous AI bias issues.

Key AI Terms Mentioned in this Article

AI Bias

The article discusses how Microsoft is addressing AI bias by promoting diversity in its development teams.

Generative AI

Microsoft’s Copilot is an example of generative AI designed to assist users in various tasks.

Diversity and Inclusion (D&I)

Microsoft emphasizes D&I as essential for developing fair AI technologies.

Companies Mentioned in this Article

Microsoft

The company is actively integrating AI into its products to enhance user experience and inclusivity.

OpenAI

Microsoft has made significant investments in OpenAI to advance its AI capabilities.

Google

The article references Google’s AI tool Bard, which faced criticism for inaccuracies.

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