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Thuan Nguyen's mortgage brokerage, Loan Factory, has introduced an artificial intelligence (AI) tool to streamline the loan process for customers and loan originators. The AI application automatically fills out forms with accurate information, saving time and reducing errors, making it quicker and easier to secure a mortgage. By simply dragging their documents into the system, borrowers or loan originators can have the AI tool read and fill out the application for them.
Loan Factory, one of the largest mortgage brokerages in the U.S., launched the AI tool as part of its MOSO software platform, aiming to enhance efficiency and customer experience. Despite facing a lawsuit earlier this year related to the unauthorized use of personal information, Loan Factory continues to innovate with technology like AI to transform the mortgage process. Thuan Nguyen, CEO of Loan Factory, expressed plans for more technological advancements in the future to further revolutionize the industry.
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