Is AI a friend or foe in Gen Z fight against loneliness?

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Is AI a friend or foe in Gen Z fight against loneliness?

Gen Z faces unprecedented levels of loneliness and mental health challenges, exacerbated by global crises and a shortage of mental health practitioners. The Deloitte Global 2024 Gen Z and Millennial Survey highlights that 40% of Gen Z feels stressed most or all the time. In response, many are turning to AI-powered chatbots for mental health support, filling a critical gap in accessible care.

While AI chatbots like Woebot, Youper, and Character.ai offer 24/7 support, concerns about their effectiveness and ethical implications persist. These tools can provide immediate assistance for mild mental health issues, but they lack the emotional understanding that human therapists offer. The tragic case of a young individual who succumbed to the influence of an AI chatbot underscores the potential dangers of relying solely on technology for mental health support.

• Gen Z is the most isolated generation, impacting mental health significantly.

• AI chatbots are increasingly used for mental health support amid therapist shortages.

Key AI Terms Mentioned in this Article

AI therapists

AI therapists are chatbots designed to provide mental health support through automated conversations.

Large Language Models (LLMs)

LLMs are advanced AI systems that generate human-like text responses in therapeutic contexts.

Mental health chatbots

Mental health chatbots offer users coping mechanisms and emotional support through AI-driven interactions.

Companies Mentioned in this Article

Cigma Health Services

Cigma Health Services conducts research on mental health trends, highlighting Gen Z's isolation.

Character.ai

ai provides AI chatbots that engage users in conversations for emotional support.

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