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The future of work hinges on mastering human-machine collaboration, as highlighted by Jim Wilson from Accenture. This partnership is projected to transform 40% of working hours across various industries, emphasizing the importance of collaborative intelligence. Rather than viewing AI as a threat, the focus is on how it can enhance human capabilities.
Wilson illustrates the concept of 'the missing middle,' where human creativity and AI strengths combine for superior outcomes. A notable example includes a global beverage company that successfully implemented a generative AI-powered sales coach, allowing salespeople to engage more with customers. This shift not only improved efficiency but also expanded the company's outreach to new clients.
• AI collaboration can transform 40% of working hours across industries.
• Generative AI enhances human capabilities rather than replacing jobs.
Collaborative intelligence refers to the synergy between human creativity and AI systems to achieve better outcomes.
Generative AI involves algorithms that can create content or solutions, enhancing productivity in various tasks.
Explainable AI focuses on making AI decisions understandable to users, fostering trust and effective collaboration.
Accenture is a global professional services company that leverages AI to enhance business processes and drive innovation.
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