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Microsoft has launched its first significant AI feature for Xbox, introducing a chatbot designed to assist with online support queries. This initiative is part of a broader strategy to gradually integrate AI capabilities into Xbox services, reflecting CEO Satya Nadella's emphasis on AI across the company. Despite years of using AI for moderation, Microsoft has been cautious about implementing visible AI features on the Xbox platform due to concerns from gamers.
In addition to the chatbot, Microsoft plans to enhance the Xbox dashboard with an AI-powered natural language search feature. This new functionality will allow users to find games more easily, accommodating misspellings and acronyms, thus improving the overall gaming experience. The rollout of these features is expected to occur in the coming weeks, marking a significant step in Microsoft's AI journey for Xbox.
• Microsoft introduces a chatbot for Xbox support queries.
• AI-powered search feature will enhance game discovery on Xbox.
The chatbot serves as an animated virtual assistant for online support on Xbox.
This feature allows users to search for games using everyday language rather than exact titles.
Microsoft is integrating AI features into Xbox, including a chatbot and enhanced search capabilities.
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