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Qatar Airways is set to introduce an AI-powered travel booking agent, enhancing customer experience. This innovative tool builds on the airline's previous AI initiatives, including the AI cabin crew named Sama. The launch reflects a broader trend in the travel industry towards integrating AI technology for improved service delivery.
The AI travel agent will allow customers to interact and book flights seamlessly, showcasing Qatar Airways' commitment to leveraging technology. Sama, initially designed to guide customers through the airline's offerings, will now serve as a virtual assistant for booking. This development positions Qatar Airways at the forefront of AI adoption in the airline sector.
• Qatar Airways launches AI travel agent for flight bookings.
• Sama, the AI cabin crew, enhances customer interaction and service.
An AI travel agent automates the booking process, improving customer convenience and efficiency.
AI cabin crew like Sama assist customers by providing information and support through digital platforms.
A virtual reality platform allows users to interact with digital representations of services, enhancing user engagement.
Qatar Airways is integrating AI technology to enhance customer service and streamline flight bookings.
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