ChatGenie launches multi-AI agent to improve customer engagement

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ChatGenie launches multi-AI agent to improve customer engagement

ChatGenie has introduced a multi-AI agent framework designed to elevate customer engagement for local businesses. This innovative system aims to improve the accuracy and relevance of customer interactions, positioning ChatGenie to tap into the growing global chatbot market. By integrating advanced AI models from OpenAI and Meta, the platform can deliver personalized experiences in multiple languages.

The framework employs specialized AI agents that work collaboratively to analyze customer inquiries and provide precise responses. With an accuracy target of 90 to 95 percent, this solution addresses the increasing demand for reliable chatbot services. Additionally, partnerships with Meta enhance the integration of business messaging tools, ensuring seamless interactions across popular social media platforms.

• ChatGenie's multi-AI framework enhances customer engagement accuracy and relevance.

• Integration with Meta tools improves customer interactions across social media platforms.

Key AI Terms Mentioned in this Article

Multi-AI Agent Framework

This framework utilizes multiple AI agents to enhance customer engagement and response accuracy.

Chatbot

Chatbots are AI systems designed to simulate conversation with users, improving customer service.

Intent Recognition

This process involves identifying the purpose behind customer inquiries to provide relevant responses.

Companies Mentioned in this Article

ChatGenie

ChatGenie is an AI-powered platform focused on enhancing customer engagement through advanced chatbot solutions.

OpenAI

OpenAI develops cutting-edge AI models, including GPT-4o, which are integrated into ChatGenie's framework.

Meta

Meta provides business messaging tools that ChatGenie integrates to improve customer interactions on social media.

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