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The Commonwealth Bank of Australia is set to integrate artificial intelligence throughout its software development process. This initiative is spearheaded by CBA's AI-powered engineering team, which was established in July and is actively recruiting new talent. The goal is to enhance the entire software delivery lifecycle, from planning and coding to testing and maintenance, utilizing advanced AI tools.
CBA's strategy includes rapid testing and evaluation of AI technologies to streamline workflows and foster innovation. With over 50 generative AI use cases already in development, the bank aims to provide more personalized customer experiences. The AI division, led by Martha McKeen, is focused on exploring new engineering tools and capabilities to keep CBA's workforce at the forefront of AI advancements.
• CBA aims to embed AI in its software development lifecycle.
• The bank has over 50 generative AI use cases in development.
CBA has integrated generative AI into various customer-facing capabilities to enhance user experience.
CBA's AI division focuses on unlocking engineering capabilities through AI-assisted tools.
CBA is leveraging AI to enhance its software delivery processes and customer interactions, aiming for innovation and efficiency.
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