Can we please stop talking about replacing employees with AI?

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Can we please stop talking about replacing employees with AI?

The article discusses the trend of replacing employees with AI in various industries, focusing on the potential impact on workforce dynamics. It highlights a case of an online retailer that transitioned to AI-powered customer support to reduce operational costs. The debate revolves around the balance between automation and human involvement in the workplace.

CEOs are contemplating the idea of automating a significant portion of their tasks through AI, acknowledging the efficiency gains but also emphasizing the irreplaceable human qualities required for leadership roles. The narrative suggests a shift towards augmenting human capabilities with AI rather than outright replacement, emphasizing the importance of maintaining a balance between automation and human input.

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