The article discusses the unequal access to healthcare and health information faced by underserved communities due to factors like wealth, geography, and literacy. It highlights initiatives like the Myna Bolo chatbot in India and Northwell Health's pregnancy chatbot in the US aimed at providing reliable health information to marginalized groups. The use of AI chatbots is seen as a way to bridge the gap in healthcare access and improve maternal and sexual health outcomes.
AI chatbots are empowering underserved communities by providing knowledge on taboo health topics like sexual health and mental well-being. These chatbots offer non-judgmental responses, culturally sensitive information, and a safe space for individuals to seek help. Additionally, AI-powered symptom checkers are enabling individuals to receive doctor-approved advice remotely, leading to early identification of health issues and reduced anxiety. However, concerns about patient trust, misinformation, and data privacy remain significant challenges in the implementation of AI in healthcare.
Scientific Research Publishing 6month
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