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Nigeria has introduced Service-Wise GPT, an AI-powered assistant aimed at transforming public service delivery. This innovative tool, presented by Didi Esther Walson-Jack at the Global Government Summit 2025, is designed to enhance efficiency and streamline administrative processes for civil servants. By providing instant access to essential documents and information, Service-Wise GPT seeks to alleviate the burden of time-consuming tasks.
The implementation of Service-Wise GPT is expected to significantly improve productivity and compliance within government operations. Early research indicates that users are saving substantial time daily, which could lead to faster decision-making and better service delivery. This initiative aligns with the Nigerian government's commitment to modernising public service and reflects a broader trend of integrating technology into governance.
• Service-Wise GPT aims to enhance efficiency in Nigerian public service.
• 73% of users report saving 2-3 hours daily with Service-Wise GPT.
Service-Wise GPT functions as an AI-powered assistant to streamline government operations.
The tool is designed to automate and enhance administrative processes for civil servants.
Service-Wise GPT aims to boost productivity by reducing time spent on mundane tasks.
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