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Gartner's predictions for 2025 highlight the transformative impact of AI across organizations. The firm anticipates that 20% of companies will leverage AI to streamline their structures, significantly reducing middle management roles. Additionally, AI will empower board members to make more informed decisions, while also posing risks from malicious actors using AI for harmful purposes.
By 2028, a significant portion of enterprises will utilize AI for employee sentiment analysis, aiming to enhance productivity and engagement. The rise of emotional AI in healthcare is expected to alleviate clinician burnout, while the introduction of GenAI branding strategies will reshape market dynamics. However, the potential for AI-related security breaches underscores the need for robust protective measures.
• 20% of organizations will use AI to eliminate middle management by 2026.
• By 2028, 30% of S&P companies will adopt GenAI for branding.
Generative AI refers to algorithms that can create new content, such as text or images, based on learned patterns.
Emotional AI involves systems that can recognize and respond to human emotions, enhancing user interaction.
Agentic AI refers to intelligent software entities that autonomously complete tasks and achieve goals.
Gartner is a research and advisory company that provides insights on technology trends, including AI's impact on business.
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