AI Agents Need To Be Managed As If They are Human

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AI Agents Need To Be Managed As If They are Human

The focus on agentic AI highlights the potential for AI agents to perform tasks with minimal human intervention. A recent KPMG survey indicates that while 51% of organizations are exploring AI agents, only 12% have fully deployed them. This gap underscores the need for organizations to prepare strategically for the integration of AI agents into their workflows.

To effectively manage AI agents, organizations must adopt management principles similar to those used for human teams, including empowering, delegating, and verifying. The cultural shift required for this transition is significant, as many employees are not yet equipped to collaborate effectively with AI. Companies that can successfully delegate routine tasks to AI will gain a competitive edge, allowing human workers to focus on more creative and strategic endeavors.

• 51% of organizations are exploring the use of AI agents.

• AI agents require management similar to human organizations.

Key AI Terms Mentioned in this Article

Agentic AI

Agentic AI refers to AI systems capable of performing tasks autonomously with minimal human input.

Empowering

Empowering in the context of AI involves providing agents with necessary data and resources to operate effectively.

Delegation

Delegation in AI management requires trust in AI agents, acknowledging their imperfections and nondeterministic nature.

Companies Mentioned in this Article

KPMG

KPMG conducted a survey revealing that many organizations are exploring AI agents but few have deployed them.

EY

EY's global innovation AI officer emphasizes the need for a strategic approach to implementing agentic AI.

Bloomberg

Bloomberg's head of AI communications engineering advocates for managing AI agents like human teams.

Wistia

Wistia's CEO highlights the potential of AI agents to enhance productivity and deliver results rapidly.

Xactly

Xactly's CEO points out the cultural challenges organizations face in adopting agentic AI.

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