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Tom Greiner from Accenture discusses the evolving role of AI and cloud technology in the public sector. He highlights the shift towards hybrid and multicloud environments, driven by cost efficiency and the need for better citizen engagement. The conversation also touches on the regulatory landscape and its impact on cloud adoption in government agencies.
Generative AI is gaining traction, with public sector organizations experimenting with its applications to improve service delivery. Greiner notes the cautious optimism surrounding AI, as agencies seek quick wins while navigating the complexities of responsible AI frameworks. The potential for AI to alleviate staffing shortages in critical areas like public health is also emphasized.
• Generative AI is being explored for public sector applications.
• Cloud technology adoption is accelerating due to cost and efficiency needs.
Its application in the public sector includes creating chatbots to assist citizens.
This model is increasingly adopted by public sector clients for flexibility and cost savings.
This concern is particularly relevant in Europe regarding cloud data management.
Accenture plays a significant role in helping public sector clients implement advanced technologies like AI and cloud solutions.
AWS is relevant in the public sector for its generative AI solutions, such as the Bedrock platform used for chatbot development.
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