Zenith Bank

AI is transforming BFSI with enhanced efficiency, risk assessment, and financial inclusion. However, managing bias, security, and regulations is crucial. A balanced approach with automation and human oversight will shape AI's future.

Zenoti has hired several new execs over the past year, including Chief Financial Officer Sean Blitchok; Chief Customer Officer Steve Hudek; and Senior VP of Marketing Doug Sechrist. In 2023 it added Neal Singh, former chief operating officer at Icertis, as president and COO.

DBS Group's incoming CEO Tan Su Shan is eyeing "bolt-on" acquisitions that align with the Singaporean lender's digital and AI-driven priorities, while focusing on boosting high-return businesses such as wealth and transaction banking.

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank.

Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.

Microblink has launched an AI-powered, cloud-based comprehensive identity verification platform to make things easier for businesses.

Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and