Phonecall.bot

Like something out of a science fiction movie, criminals are using AI to create voice clones of your family, friends and coworkers, all to scam you.  In a 2023 survey, the antivirus software company McAfee found that a quarter of adults across seven countries have experienced some form of AI voice scam.

The new feature, known as accent translation, is being introduced at call centers in India, according to Bloomberg News.

OpenAI has just announced that its Operator artificial intelligence-powered agent is now available in global markets. Read

It is a long-awaited initiative, given the widespread dissemination of inaccurate information across social media platforms and applications such as WhatsApp.

A day after we heard the ChatGPT Operator agent would launch soon, another report reveals it's going to be released this week.

OpenAI has begun testing a feature that lets new ChatGPT users sign up with only a phone number — no email required. Thea addition was spotted by software

The global ecommerce landscape is thriving. Retail sales are contributing to this. They are set to reach $7.4 trillion by 2025[1]. It's a remarkable expansion of online commerce. It demonstrates the incredible potential of digital marketplaces.

As call centers ride the AI wave across the globe, human call center agents are wondering if AI will replace them or not.