Inflection

Audio startup Krisp on Wednesday said it is launching a new feature that uses AI to change a user's accent during calls. The company is initially rolling

ChatGPT's Advanced Voice Mode now has a 'better personality' that gives you more of a chance to form your thoughts before butting in.

OpenAI's voice AI models have gotten it into trouble before with actor Scarlett Johansson, but that isn't stopping the company from continuing to advance its offerings in this

Prudential Financial's Lauren Clement wonders if new breakthroughs in AI could completely disrupt how the industry has long relied upon artificial intelligence.

The new feature, known as accent translation, is being introduced at call centers in India, according to Bloomberg News.

From AI-powered chatbots to advanced voice assistants, this technology is reshaping customer engagement, making it faster, smarter, and more intuitive. As enterprises race to adopt AI-driven solutions,

According to a recent report by Andreessen Horowitz (a16z), the AI voice sector has experienced substantial growth, driven by technological advancements and

With customer experience (CX) at the forefront of business minds, this advancement has sparked the attention of industry leaders, innovators and strategists alike. As the demand for lightning-fast, personalized experiences grows more prominent, a key question arises: can businesses rely on emotionally attuned AI to deliver?